Disgusted in Vodacom! :(

On Thursday 29 March 17:00 I received a sms form Vodacom that spoiled my easter weekend and till now despite 3 phone calls and more than 60 min on the phone. Nothing!!! The sms stated they will increase my plan from 1 May 2018 I do not agree to this nor accept this and I will cancel my contacts with then after almost 15years. I am not near my upgrade date I dont want your increased benefits nor the fees. Then the email available on the internet chat doesn’t exists help.vodacom.co.za ***. Then called and spoke to Colin after holding on the line for 40 min. He did not want to log my query nor give me his surname than he gives additude when I asked fir his team leader and dropped the line. To cover his ass he gave me 2 miss calls. I do not want the below offer. According to FAIS and TCF you can not do the below..... Dear Vodacom Customer from 1 May 2018, Vodacom will be increasing the data allocation and pricing on your Smart + price plans. For more information visit http://voda.com/smart-top-up-m-plus. T&Cs apply. I decline this for both my contacts!!!! How can Vodacom be a good provider if the is no point of contact? It is ******* to increase without my consent! I will NEVER get hold of this Colin again... and have no reference! This is the worst service ever! Vodacom spoiled my easter and Cancelation is definitely in the future as I don’t need this ****! I am still waiting for the team leader. I will no longer recommend Vodacom.