1 reviews | Active since Nov 2016

03 Jul 2017, 11:53

Disgusted false advertising

<p>You get sent sms to recharge to top up ur data jist offer for you when you go there there is no such offer when you ask the ppl to check takes them a whole 7 days to get back saying it sortd to find that it the same then you ask them again to check a nd take 3 days to get back to you again to say they cant do any thing about it what false advertising is this</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2017, 12:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jul 2017, 10:44
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved