LV
Lawrence V
1 reviews | Active since Feb 2020
01 Jul 2023, 08:37
Disgusted
16months ago iwas toldbya voda consultant that togetuogradedateand cancellationdaye tgwsame iwouldhavet payin R119 for4months running .thiswastaken off for4months/running butnothing xhanged 16calls later .everyagenthas adifferentstory orneverconeback 1 this datechangedidnt happen 2 .themobey was taken .igavenow cancelked afterthe3rdcall andwaiting 10minutesevery time ..ISTILLHAVENTBEEN REINBURSED THE4XR119.00=R474 ANDNOONE ATVODA/HELPS ORFLAGRANTLY LIES MOSTDISHONEST FIRM EVER SI ARROGANT DONTHAVE A COMPLAINTS DEPT . IWANTMY4XR119.00 BACK VODACOM STINKS
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Vodacom's replyOfficial
02 Jul 2023, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2023, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team