Disgusted

I have been a customer for a good few years. Recently I've been in a position where I required a phone asap but I wasn't due for an upgrade till next year. So I app**** for an additional contract with vodacom and was approved but my problem was that I wanted to retain my existing number as I have another contract with mtn and I don't need so many numbers. So I did an early cancelation with vodacom thinking I could get a new contract on my existing vodacom number but to my dismay I'm told that I don't qualify but mind you a few days prior I was approved for a 3rd contract. None of this makes sense. Thank you for the pathetic service vodacom. I will be moving my vodacom number to mtn for their loyalty!