RB
Ruwayda B
1 reviews | Active since May 2017
22 Feb 2025, 12:24
Disgusted. Disappointed. Frustrated. Annoyed client
I'm very disgusted in vodacom not even disappointed anymore. I've been a client for several years. I would like to cancel ALL OF MY CONTRACTS with vodacom. Can a manager please call me.
I'm being debited but my contracts ended long time ago. An agent phoned me to take out a month to month WhatsApp bundle but now I'm being told i agreed to a contract again I'm paying almost a r1000 on contracts with no phones. I want to listen to the recording and all the funds to be reversed. My money to be refunded and all my contracts to be cancelled with vodacom cause this is not the first time this is happening with me.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Feb 2025, 07:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2025, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
