SW
Shaquille W
1 reviews | Active since May 2021
06 May 2021, 16:16
Disgusted customer .
Just got off the phone with Vodacom’s billing services safe to say the lady i spoke to was the most *********** person I have ever spoken to . They closed an investigation of my billing query without sending me any documentation or informing me . About questioning the lady she literally told me she doesn’t have to answer any questions I am asking .
Totally and utterly disgusted . Will definitely be moving on from them
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Replies (1)Vodacom's replyOfficial
07 May 2021, 06:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2021, 06:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
