Disgusted Customer

Good day.

I am a resident of the Harbour Lights Appartent building in Milnerton Cape Town. It is to my understanding that the fibre infrastructure is owned by Vodacom and please do note - that we have now reached the point of insanity. Countless SR have been logged for the same annoying issues regarding unexplained outages during any day of the week, any hour of the day or whenever there is load shedding. This level of service is nothing short of pathetic given these VERY FREQUENT OUTAGES.

THIS IS NOT UNINTERRUPTED INTERNET!

If it were possible I'd have switched iSP's in a heartbeat but UNFORTUNATELY we're dependant on what we are paying for right now.

Please try and come up with a solution to this RECURRING PROBLEM.

I hope to hear from your team soonest. (Probably ANOTHER TEMPLATE RESPONSE)