Disgusted customer

I have no words to describe the level of service i have received from vodacom today. They had a problem with the service *111# yesterday and they didnt give me the option to purchase a data bundle. I then tried my other options like the vodacom app and that also didnt work. I then bought a bundle at the shop and i couldnt even surf the internet with that data. I then bought airtime and that worked just for 3mins then the airtime were gone. I enquired the problem today by calling into the call centre, an my word the customer service that i have experienced was so disgusting by the agent i spoke to. He actually didnt have no telephone etiquette i cant discribe how i feel about vodacom today but one thing i can and will say ia that i will not recommend vodacom to absolutely no one. That was onli the first adviser i spoke an his name is Sizakele Mondi. Then i escalated and spoke to Loyiso Ndwawana and my god his a tl but it was even bad and i was so shocked coz they actually told me that its my problem. I mean i was out of options and actuall went ghe extra mile but they have no customer service its so bad. I then bought a r29.00 airtime and a r15 disappeared i then called once agen into the call centre and the agent tells me that i have subscribed to something knowing that i did not subcribed to anything. He then sed he will send me a text to opt out and he did i then sent stop to the number and a msg came back to say that i have no subscriptions. So i want to know wher it disappeared to. Im so disgusted about this. You are so called the best network but ther no level of service that you give your customers. So bad i never thought that i will experience this and i also have a reff numebr and also goingbto social media with this ********** 17