CM
Chanell M
1 reviews | Active since Mar 2019
06 Jan 2025, 19:41
Disgusted Client
We have been without fibre in our area since 27 December 2024. We have been sent from pillar to post by Vodacom Customer Care. All we want is a technician to come out, but all they do is tell us to reboot our Internet. I rely solely on our Internet for my job, and I have now had to buy a sim from a different provider and load it with data just to be able to work! This is disgusting service after being Vodacom clients for years.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Jan 2025, 08:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
