Disgusted Client

I have been a Vodacom customer for over 8 years. this is the 2nd time i have stuff added been to my contract without my consent. The last time it was a outsourced sales team adding 10gigs of data. this time its a outsources team adding 100 minutes to my contract. i have a extra phone with an unlimited contract, why would i take a extra 100 minutes??? i called in, they advise i must contact client services, i call client services, i get Toby the bot?!? honestly??? i want the call recording of me agreeing to 100 minutes anPlease contact med i want this charge backdated.

I called in to upgrade and find out theres extra stuff?!?