RB
Ruwayda B
1 reviews | Active since May 2017
22 Apr 2025, 08:57
Disgusted by Vodacoms service
Second review on hello Peter. I still didn't get feedback since my last review. Since Ashley Payle phoned and was investigating my query no one has gotten back to me its probably 3 months already. So now I'm taking matters into my own hands. I WILL NOT BE PAYING THE DEBIT ORDERS UNTIL A MANAGER GETS BACK TO ME REGARDING MY QUERY.
I hope you can put an end to this nightmare.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
22 Apr 2025, 09:59 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Apr 2025, 09:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
