RB
Ruwayda B

1 reviews | Active since May 2017

22 Apr 2025, 08:57

Disgusted by Vodacoms service

Second review on hello Peter. I still didn't get feedback since my last review. Since Ashley Payle phoned and was investigating my query no one has gotten back to me its probably 3 months already. So now I'm taking matters into my own hands. I WILL NOT BE PAYING THE DEBIT ORDERS UNTIL A MANAGER GETS BACK TO ME REGARDING MY QUERY.

I hope you can put an end to this nightmare.

0
Replies (1)
Vodacom
Vodacom's reply22 Apr 2025, 09:59
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team