Disgusted by Vodacom sales process and customer service!!!

I have logged a previous complaint and recevied a call from Moenier de Vries which was more than 10 working days ago and since then have not received any calls again regarding my complaint. So to resolve my own issue which Moenier has not ASSISTED DUE TO BEING INEFFICIENT of his job, i was actually mislead with the upgrade that i was trying to do and received a call to process my request. Does Vodacom think its easy to just push for sales but cannot service their clients. Sorry Vodacom, not this client as i want things done right and not according to how you ***** from clients.