Disgusted by vodacom

Item: Vodacom
Rating: 1
Author: Shantell L

Terrible experience called to check if my 5g or 4 g active and there they went to syncronise my whole Sim card now its not working at all I am being sent from Pilar to post also had to pay R70,which I need to pay for and I didnt even Cause this ,very disappointed really

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Jul 2021, 06:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Jul 2021, 06:37

Official