Disgusted by vodacom

I reported ***** identity theft case with vodacom promenade store in feb-march 2022, i was told and got email that it has been escalated to ***** dep and payments have been changed to cash from D/O. Everymonth vodacom debits from my bank and i live to reverse these payment and pay charges with the bank now again on the 06/07/2022 experien reports a credit enquiry done by vodacom in my name.