ZX
Zamantuli X
1 reviews | Active since Mar 2018
25 Aug 2022, 12:25
Disgusted by their service
I have canceled services before I could use them because they failed to provide me with what I needed and they have been debiting my account since June 2022. They have been telling me I will receive an sms confirming the cancellation and that’s when I will be refunded. But nothing I have been calling with no assistance. I have been promised to be called back but nothing. I am exhausted from this yooh!
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Replies (2)
Vodacom's replyOfficial
25 Aug 2022, 13:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Aug 2022, 13:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ZX
Zamantuli X's updateReviewer Update
25 Aug 2022, 16:04Mncim. You have been singing the same song for 3 months now with no call nor resolution. I just want my money.
ZX
Zamantuli X's update25 Aug 2022, 16:04
Reviewer Update
Mncim. You have been singing the same song for 3 months now with no call nor resolution. I just want my money.