Disgusted by the service

I’m so disappointed in Vodacom because their service is ****. I’ve received a message stating that my SIM card has been suspended due to investigation going on because of *****ulent use of data on my mobile. I tried calling customer care and they redirected me to a robot. Texted them on facebook and now they’re ignoring me. I even sent countless email and replying to my own email hoping they’ll attend to my issue. I requested that they provide proof of the accusations and they’re failing to do so. Now my life is and stagnant because all the services I use I registered using my Vodacom number and they’re not even helping with anything.