Disgusted by the pathetic Customer Service at Vodacom Canal Walk

<p>I recently took out a iphone 6 on contract at Cellucity Canal Walk ,i got the phone on 31.07.2017, by the 02.08.2017 the phone froze and i took it back because it was under 7 days old.The phone got booked in for repairs ,by the 04.08.2017 i received a sms saying that the phone is ready for collection at Vodacom repairs next to spec savers in canal walk, i went Saturday 05.08.2017 the manager told me that they cannot issue the phone even though i received SMS to say that it is ready,i was furious because i had come all the way for nothing!!!!!!</p> <p>ON 08.08.2017 I RECEIVED a message asking if i was happy with the service i received and i rep**** NO and to the day i still have not received a call or even an email from them.</p> <p>If this is how you people treat customers (first time customer) might i add then i nolonger wish to do business with you.</p>