DISGUSTED BY SERVICE

On 05/05/2015 I bought a Blackberry Z3 from Joshua Doore Group (Westgate Mall, Cape Town). The only thing I noticed with the phone was that the battery became a little warm but was working and charging perfectly. On 17/06/2015 the phone just shut down. It was fully charged but could not switch back on. Could not even charge. The phone just died. I then phoned Joshua Doore the following day and informed the consultant named Melissa who advised that I need to bring the phone back. I returned the phone on 20/06/2015. On 29/06/2015 I call Melissa at Joshua Doore who informed me that she didnt book the phone as yet and will do so immediately. I called Vodacom Tec. Hub Cape Town on 03/06/2015 who informed me that my phone was booked in on 01/07/2015 and I should call back. I called back on 06/07/2015 and was informed that my phone was sent for Level 3 repair to Vodacom Advanced Repair Centre. I called back today 09/07/2015 and was informed by Cynthia hat my phone was declared not repairable due to the system connector damage and I have to pay R2850.00 to have it fixed because its physical damage. I took of the utmost care of it. I want my phone fixed because I am not paying a cent!