1 reviews | Active since Nov 2013
Disgusted by increase in my bill.....no justification.... no managers available!!!!!!
Nothing much has changed in your billing!
When a customer agrees to a contract, that is the amount they should be billed. Please don't try and justify the R47.00 increase to the 1% VAT increase. Go an listen to the call of when I changed my contract.
I am tired of listening to you call options and having to hold on, for a "Manager"..... I have been on the line for 27minutes..... pathetic service.
I expect a manager to call me.....I can no longer hold on.
Disgusted...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
