Disgusted, bitterly disappointed loyal Customer!!!

I saw the newly launched Blackberry Classic & because it wasn't on offer at Vodacom I imported one, but before I ordered the phone I contacted Vodacom (once via the online chat & I also contacted them via the 111 call centre). On both occassions they reassured me that I could use the BIS R59 pm. I then placed my order for the phone. When I got it, I loaded BIS & my money was depleated shortly afterwards. I loaded more money on my phone & this too disappeared within 2 days. I called Vodacom to query this, they advised me that BIS is not supported on this phone. Vodacom (Adnaan van Heerden) acknowledged that they gave me the incorrect information & offered to load a 1GB data bundle for free everymonth for 24 months, on the provision that I take out a no phone sim only contract (R49pm). I went online to apply for a contract & soon afterwards got a call from Lennen. He did the credit check & then advised that I did not meet the minimum requirements & told me to contact Trans Union (I asked to speak to a supervisor but was refused). I went online & checked my credit score & it comes up as credit worthy (no notices or judgements). Lip service to make it \right"but no real intentions."""