JS
Jamie S

1 reviews | Active since Sept 2021

13 Sept 2021, 10:22

Disgusted

Vodacom what are you apologizing for. I've now received contact that this has been resolved yet my nothing has been resolved.

Vodacom if this is not cleared today, I'll be taking this to the ombudsman. I'm so tired of dealing with this. I will also be escalating all over LinkedIn and tagging all your senior management.

Dear Vodacom Customer. Your service ticket with reference number EC-17UX-3T9LEG has been closed. Thank you Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply13 Sept 2021, 12:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team