Disgusted Bad Service

After 3 hours spending time on hold for a simple fibre activation, I again realized how absolutely horrible the service is. I understand the circumstances of lockdown, but 3 hours is no excuse. I have been transfered from agent to agent and all of your "wonderful staff" refuse to answer the calls... I am utterly disappointed with Vodacom and if I can cancel all of my policies now, I would do it in a heartbeat!