TT
Thabo T
1 reviews | Active since Jan 2016
06 Dec 2022, 10:17
Disgusted
I took out a new contract from Vodacom on 11/11/2022 then received a new activation quotation 11/11/2022 followed by an sms on 14/11/2022 stated that due to no stock at that time the delivery of the device will be delayed by 24hrs, on 05/12/2022 i called to follow-up on the order its when i was advised that my order has been canceled due to the package being discontinued and the manager i spoke to promised to call me back after 2hrs of my call but never did and then to top it all i called in again today being 06/12/2022 and a voice prompt said my number has been blocked for callin vodacom call centre as its picking up a large number of calls coming in from my number!!!!!!!!
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Replies (1)Vodacom's replyOfficial
06 Dec 2022, 12:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Dec 2022, 12:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
