PS
Pauline S

1 reviews | Active since Jun 2021

10 Aug 2021, 08:22

Disgusted at Vodacom service

I have a huge issue with the there lack of service they refuse to take off there debt orders if the date falls on the weekend which is ******* I asked for the debt order to go off on the 7th of each month now they take it off now because the weekend what ******* and I asnwered all there security and they refused to help when I stated my contract was an open contract and I didn't tell how much data I get . There is also something they forgot the privacy act . Ill never use Vodacom again they don't follow instructions and they don't help a person on there customer care line disgusted customer.

0
Replies (1)
Vodacom
Vodacom's reply10 Aug 2021, 11:18
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team