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nas. nas.
1 reviews | Active since Dec 2016
08 Feb 2022, 17:51
DISGUSTED AT VODACOM ACCOUNTS TEAM USELESS AND HOPELESS *****
HAD A HORRIBLE AND DISGUSTING DAY WITH THE USELESS ACCOUNTS TEAM AT VODACOM PAID MY ACCOUNT IN FULL LAST NIGHT AND THEY HAVE STILL NOT RECEIVED ANY PAYMENT I HAD TO CALL THEM OVER 30 TIMES TO ADDRESS AND ASK THEM TO UNLOCK MY LINES BEEN GIVEN A RUN AROUND AND SENT 20 EMAILS TO ISMAHIL MAGETA WITH PROOF OF PAYMENT NOTHING HAS BEEN RESOLVED ACCORDING TO VODACOM THEY HAVING ISSUES WITH FNB WHICH IN TURN MAKES IT OUR ISSUE SERVICE LEVELS ARE PATHETIC SERVICE CONSULTANTS IN ACCOUNTS ARE USELESS AND LIE AND SPIN U AROUND
THIS IS PATHETIC AND I WANT TO CANCEL ALL MY CONTRACTS WITH IMMEDIATE EFFECT
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Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Feb 2022, 07:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Feb 2022, 07:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
