MS
Mahlatsi S

1 reviews | Active since Aug 2016

31 Aug 2016, 09:41

Disgusted at Vodacom

<p>I have reported a case of identity theft at Vodacom and to date they have not given me a response as to where they are with the investigation and if they are going to stop the debit order from my account.</p> <p> </p> <p>On Sunday I reported a case of someone opening a contract with Vodacom with a **** ID. I have not received a response from Vodacom if the account has been closed or any sort of communication from them. </p> <p> </p> <p>The store manager could not confi</p>

0
Replies (1)
Vodacom
Vodacom's reply31 Aug 2016, 10:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team