1 reviews | Active since Aug 2016
DISGUSTED AT THE #****TY# CUSTOMER SERVICE
<p>I have had a query with Vodacom Customer Care 082111 for over 12 days now and nothing is being done about it. Instead of switching me onto Prepaid as per my request, they cancelled my number from their network. I have had this number for over 12 years now, and i intend to keep it but this network provider does not deserve my loyalty as a long standing customer.</p> <p> </p> <p>In the interim i have had to opt to acquire a temporary sim/number so i can be contactable by family and employer.</p> <p> </p> <p>Disgusted!</p> <p>Rosa M R Dias</p> <p> </p> <p>Down</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
