Disgusted and gatvol

This is a long time coming. I have decided to switch service providers. The fact that we keep supporting Vodacom means that they will constantly give atrocious service. About two to three weeks ago 834mb of my data that I paid for dissapeared. When I contacted Vodacom and eventually got to speak to a person, because they make it difficult deliberately so that you hang up. So eventually I got through to a person, explained what happened and get told "you may have been updating something" as you may have picked up I did not get the help I needed. I called for a second time and got told we will raise a ticket, I have not received any feedback as yet. I went into a store and got told the same thing we will raise a ticket. Still no one has contacted me. When you walk into any vodacom store in general no one greets you or they look at you like your dirt. There's the odd occasion where you get stellar service from an individual but very few and far between. I am disgusted with the service of such a huge corporation and would be advising anyone and everyone as much as I can against vodacom.