Disgusted and ****ed

Totally ****ed with the service That we have just received from a service consultant at Vodacom right now we have been having power internet outrage for 4 days now in my house been calling in with no assistance at all. The last call I just had now with the person who was supposed to help me with this ticket has left me very angry this guy is the most rude person that I have ever someone to I am so disappointed with the kind of service Vodacom employees has this person could not give me a clear assistance as to when we will be assisted keep on telling me that he could not predict the future therefore does not know when a technician will be send to us. And we run a business in our house and everything at the moment is on a stand still and we are loading money and vodacom is not doing anything to help with this Situation it is disgusting. Name of this person Linda