EM
EMMA M

1 reviews | Active since Jun 2015

03 Jun 2015, 22:16

Disgusted and Buffled

Re Acc no I***-6<br> <br> My contract with vodacom for above account on three numbers have long ended and I did not extend them at all. I had financial problem and in Dec 2014 I have arranged with vodacom customer services for paying up outstanding accounts, Payment arrangement was made for 6 months.<br> <br> I called Vodacom yesterday 02/06/2015 and was shocked , buffled, disgusted and angry to hear I still have all numbers on the above account active and still owe Vodacom outstanding balance of over R 2000<br> <br> Tell me how it is possible because all these 3 numbers on above account has been deactivated by vodacom from AUG 2014 when I could not keep up with the monthly payment.<br> <br> I did accept paying overdue amounts on initial contracts I made with Vodacom, But I totally disagree with extending contracts on these numbers.<br> <br> Just to add that the problem with my account was created by vodacom

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2015, 07:54
Official
Hello pherehla,

As per my request you have received feedback via email.

Thank you for your patience.

Regards

Kim Thornton