Disgusted

Since writing to Vodacom two weeks ago, I have still not received any word from the company. I was promised that someone would be in touch with me shortly after the review. No call came. They, to this day have not bothered to get back to me regarding my complaint which leads me to believe that they have absolutely no regard for their customer. I do not think I have ever dealt with a company that doesn't give a... like they have proven they don't. What appals me is that there are multiple 1* complaints and it seems like Vodacom has become desensitized to their customer's dissatisfaction seeking only to further exploit them and lead them on with the hope of improvement but looking only to ***** from those who have been loyal to them. Your loyalty doesn't matter guys. Do yourself a favour and find someone else if you're looking for a reliable network provider - internet access is dime a dozen now, customer service isn't. Never have a encountered a company that cares less, and that's saying a lot considering the number of companies in our country that don't.