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michele M
1 reviews | Active since May 2014
28 Apr 2023, 12:46
DISGUSTED
I'm totally disgusted with Vodacom, who called me to thank me for being such a good customer and always paying my account. They offered me a special deal on a new laptop, which I agreed to and waited for delivery, within 5-7 days of the phone, call. So I wait and wait. Today I call to enquire where my laptop is only to be informed that my order has been declined. DECLINED!? *** do they call me for to sell me a new contract and, offer me this 'SPECIAL' deal, and then decline it! I mean really?? So disgusted!
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Vodacom's replyOfficial
28 Apr 2023, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Apr 2023, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
mM
michele M's updateReviewer Update
19 May 2023, 11:11Still waiting. Vodacom you are extremely disappointing!
mM
michele M's update19 May 2023, 11:11
Reviewer Update
Still waiting. Vodacom you are extremely disappointing!