EP
Evendrie P

1 reviews | Active since May 2012

02 Apr 2024, 06:38

Disgusted

Hi there I am not happy at all. I am still awaiting for the product to be picked up, so that my vodabucks can be refunded. How can you close a ticket query without the matter being resolved.

0
Replies (2)
Vodacom
Vodacom's reply02 Apr 2024, 07:43
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EP
Evendrie P's update02 Apr 2024, 10:47
Reviewer Update
Hi
This problem is not resolved since last year Christmas. Which is now getting very upsetting.