NS
Nicolene S

1 reviews | Active since Apr 2017

10 Apr 2017, 20:31

Disgusted

<p>Vodacom upgraded my contract to a much higher contract to which I agreed to. I phoned them multiple times and logged calls but no results and no feedback. I want to switch to another network.</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Apr 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Apr 2017, 10:39
Official

Hi Nicolene

As discussed, please be advised that feedback has been provided.

Regards,

RJ