DISGUSTED!!!!!

i have had endless problems with signal and/ no network coverage in my area. first took it up with Vodacom in July 2020, made numerous calls and they tell me the have to log a query, the next time i call same story and so it has been going on and on. i eventually stopped paying my account as i requested for them to cancel the contract if they cannot fix the problem. working from home during lockdown was a complete nightmare as i experienced dropped calls and could not communicate with the world let alone my customers. i have been calling ever since July to have this sorted out. the network department calls you once if they do not get hold of you ahhh well your problem you just have to start the process again. when i stopped paying my account vodacom just locked the line, did not take into consideration that i have been a red paying client for a number of years who they never had issues with when it came to payments. my account was always up to date. VODACOM YOUR STAFF IS PATHETIC AND DONT CARE ABOUT YOUR CUSTOMERS!!!! FOR 8 MONTHS I HAVE BEEN CALLING AND CALLING AND CALLING AND ITS THE SAME STORY!!!! WHERE IS THE EXECUTIVES/ MD'S ETC. your staff dont even know who you are or thats just their way of not transferring the call.... MANAGERS ARE NEVER EVER AVAILABLE!!!! DOES YOUR MANAGEMENT NOT DEAL WITH THE PEOPLE THAT PAY THEIR SALARIES!!!!! I HAVE TRIED ALL FORMS OF COMMUNICATION NO RESOLUTION. I THOUGHT MAYBE IF I STOP PAYING SOMEONE WOULD ACTUALLY CALL.... WISHFUL THINKING.... SHOWS YOU THEY DONT EVEN DO COLLECTIONS. I HAVE BEEN PAYING R1700 FOR NO SERVICE.... THINK ITS SAFE TO SAY THAT VODACOM OWES ME MONEY!!!!!!!! LETS SEE IF THEY RESPOND TO THIS!!!!!