Disgusted

<p>After 17 years of dealing with Vodacom, I would have, if it was possible cancell all my dealings with them. I have app**** for a new contract on my profile with them</p> <p>but they denied it, because of poor payment. I have send them this letter below. And send them a copy of my ITC record.</p> <p>But today when we phoned they just said sorry because of the already negative report that they have given me. I can only apply for a new contract after 90 days.</p> <p>This I can Promise them I will never again apply for anything from them, they have no loyalty to their customers, whatsoever. But I know this wouldn't affect them at all for they won't miss my business.</p> <p> </p> <p>Vodacom</p> <p>Accounts Department/Sales</p> <p>Accout nr: N ********** -1 Madeleine Van Aswegen ********** 007087</p> <p>I would like to apply for a new contract for a laptop on my Vodacom account. I went to Vaal Mall –Vodacom to do the application. The lady phoned me the next day saying that my application was denied because of poor payment. Then I phoned Vodacom Accounts Department, and they told me that it could be something that is reflecting om my ITC record. I then phoned ITC and the say that my credit record is excellent with a score of 986. But informed me that Sheet Street has listed me for being in arrears for January & February which is false because I have paid them on 6 February I paid R600 on my January account, which stated my payment to be R389.12. My Ferbruary account stated my payment to be R799.12(including the R600 paid on 6 February 2017, which did not reflect on my February account) which I have paid on 2 March 2017 R1000.</p> <p>What grieve me the most, that is the fact that my credit record with Vodacom was not even taken in consideration, or any of my other account’s records. All you saw was that two yellow dots on my ITC repors, I was just a poor payer.</p> <p>I need that laptop for business use, so please go back in my Vodacom Account and check my credit record with yourselves. I have been a client of Vodacom for the last 17 Years. If you still deny me the laptop, then just do me on thing, cancel that poor payment report from your records as it is false.</p> <p>Regards</p> <p> Madeleine van Aswegen</p> <p> </p> <p> </p>