ZZ
Zanele Z

1 reviews | Active since Jan 2017

31 Jan 2017, 07:23

Disgusted

<p>Cancelled the screen protector insurance 5 months ago but silly Vodacim still charges me for it. I called the insurance company 3 times to query and all the pathetic advisors tell me its cancelled, but everything my bill comes with extra charges. I've Emailed Vodacom and no1 gives a **** to get back to me, and now all of a sudden their email address is unavailable. I'm really tires of having to call Vodacom every month for the same thing, this is really bull****!!! </p>

0
Replies (2)
Vodacom
Vodacom's reply31 Jan 2017, 14:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Feb 2017, 11:48
Official

As per telephonic discussion,feedback provided.

Best regards,