Disgusted !!!

<p>I have been a Contract Client of Vodacom for over 12 years, with an average monthly Bill of R3,000. My Contract recently came up for renewal so I approached Vodacom Eastgate for advice re:- 1. What would best suite my needs Contract wise. 2. What Specials were on the Go and 3. What new Device is reciommended. </p> <p>We were given such POOR and NON INTERESTED attitudes so I decided to Cancel my Contract and continue with Vodacom as a 'Pay As You Go' client. We gave notice on 27 October and were advised that the migration would happen on 01 December. </p> <p>At 10h30 on the 30th of November my Number and Sim was BLOCKED - Even though I have paid for the entire month. At 10h35 we began phoning the Vodacom Call Centre ... as of now Friday 02 December @ 11h55 we have made 45 Calls to Vodacom, we have escalated my Blocked Sim to the CEO's Office and just made call N0.46 which has not been responded to.</p> <p>This is my Business Phone ... I have spent 3 THREE yes THREE that's 3 DAY's without my phone and constantly TRYING MY BEST to Resolve with VODAcan't !!!!</p> <p>At 11h53 I received a call from +27 82 275 98 to advise that they had performed a Network Sync Blah Blah Blah Blah ... and requested me to Reboot the phone and that they would call me back in 5 Minutes -- yes 5, FIVE that's 5 MINUTES !!! --- It is now12h13 and I have not had that call BACK !!!</p>