JK
Jeannene K
1 reviews | Active since Jul 2016
02 Dec 2016, 08:01
Disgusted!
<p>I have had no network connection for 4 days now. I go into vodashops. ..no help....I have phoned the call centre on numerous occasions and then they just put the phone down in my ear!!!!!!I have a sick child and can't even sms or whatsapp!!!! what terrible service!!!! where to from here???????????</p>
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Vodacom's replyOfficial
02 Dec 2016, 11:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2016, 11:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,