Disgusted

Vodacom gets 1 star as I am unable to give zero. The internet has been shocking for months now, I pay for high speed and am lucky to get half of what I pay for, many days with no internet at all, today I have had no internet, and unable to speak to any agents at Vodacom Customer Care, the bot (Toby) said all is working and no issues, he will reset, that was over 8 hours ago and still no internet, I have checked if planned maintenance and last updated PDF is 19th August 2024. I sit without internet at least once a week and signal is always poor from Friday's to Monday's. Are you data shedding us, as my husbands internet is working, but not mine