DISGUSTED

I Mrs Giles am totally fed up with your poor service VODACOM. Debit order cancelled 2-1-2019 and am now a CASH CUSTOMER. Vodacom you continued to put debit orders through my banking account until end of April. This cost me R150 per month for non payment which as a pensioner is costly. I am a contract customer and pay R355.19 monthly. You Vodacom have now broken contract with me putting me on a Top up connection status. Many calls, dispute numbers ,E Mails with bank statements attached to Pop and Legal connections. Vodacom agreed to refund me R600 in May. Please wake up and the outstanding balance of R560.57 would be cleared if you can just pass a credit of R600.So simple ,so easy. Mosy unhappy, disappointed loyal customer of 15 years. This is no way to treat a pensioner of 78 who needs a phone for contact with her family and only has Major stress with a phone that is more off than on.