Disgusted

Disgusting Service I have been with Vodacom I don’t know for how long now and to this day I still question my loyalty to that service provider they have never treated me well. I have a debit order with that’s how it has been all these years same account same everything nothing has and this debit order has been successful all these years. I got debited in December for a service I didn’t have but didn’t ask for a refund, this month I call them changing my debit order date for March to the 25 from last day of the month. This way before last day of the month they don’t debit for Feb and make that my fault and threatening me with closing the home wifi. I want my December refund for a service I don’t have when one of their consultant gave me a sim that is meant for a home router without explaining that I can’t use in a pocket router I paid that month for something I didn’t use I am so ****ed it’s time I leave Vodacom for sure nxa