MB
Mandi B
1 reviews | Active since Aug 2018
30 Aug 2018, 10:03
DISGUSTED!
BAD, UNACCEPTABLE SERVICE, I've been waiting 3 weeks for a replacement for a tablet I gave in for repairs (with a charging cord). Firstly the tablet was replaced with a cellphone, waited another week and a half and now it was replaced, but never send with a charger which will probably take another 2 weeks. This is the baldest service I have received ever from Vodacom, I'm looking into changing my service provider when I upgrade in November. Cant believe the bad professionalism at the Vodacom shop in Tygervalley. Highly disgusted.
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Vodacom's replyOfficial
30 Aug 2018, 10:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Aug 2018, 10:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,