1 reviews | Active since Sept 2012
Disgusted
I cannot wait for all my contracts to finish with Vodacom so that I can change to a service provider who keeps to promises. 6 Months down the line and no feedback , emails have been sent , phone calls made and nothing. I have been with Vodacom for years and they do not even have the decency to either be honest and let me know what the outcome is or ensure that they are TCF compliant and deliver on their promises. The person appointed to assist with my compliant (Mantake) has not even bothered to reply to my email. I will never recommend Vodacom to anyone nor will I ever take out contracts with them ever again!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
