Disgusted!!!!
After my account was settled and closed 3 months ago, they started *****ing money from me. I received an email that my problem was sorted out. This was not resolved!! And again a debit order went through!!
When wil someone start doing something?
Give my money back and cancel this account!
I will Never use your services again!
This is what you get for being a loyal customer for more than 13 years!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Mar 2018, 08:23Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Mar 2018, 08:23
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
05 Mar 2018, 23:12This is the only response!!! Automatic ones!!! Still no resolve after emails reassuring me this has been sorted!!!!
's update05 Mar 2018, 23:12
Reviewer Update
This is the only response!!! Automatic ones!!! Still no resolve after emails reassuring me this has been sorted!!!!
Vodacom's replyOfficial
16 Mar 2018, 16:23Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,
Vodacom's reply16 Mar 2018, 16:23
Official
Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,