Disgusted!!

So, I went to Sandton City Vodacom last week Thursday to get a dual SIM for a data contract I have, Godfrey told me that my contract had to be migrated to a open contract because it was currently on a top-up contract, which I didn't have a problem with even though I would be paying R60 more and loosing 5 Gb of data a month, I was getting 10Gb a month. The migration went through although I had to call the call-centre to reconnect my data contract to my main contract in order for me to manage and monitor it on the My Vodacom App/Website. That is my first issues, why can't this just be done automatically, why do I have to waste my time phoning and waiting on a call for 20+ min to do this?! Not happy with that but what really get's to me is that Godfrey failed to inform me that I would be paying R39 a month extra for a dual SIM!!! ***!!!!!!!! R39????? So in total I am not paying R60 extra but R100 extra a month just to be able to get a dual SIM!!!! It's f***ing higway roberry!!! Telkom charges R208 (R199 + R9 for a dual SIM) a month for 10GG + a dual SIM.... How does Vodacom justify this bull****??? Cell C charges R5 a month for dual SIM, HOW DOES VODACOM JUSDTIFY THIS BULL****????? My second gripe is, I have a Top-Up 500 contract, my contract is set at R1059/month.... I have CLIP and I have the data contract which I was paying R199 for a month, that shouldn't be more than R1280 a month and yet, I get bills of R1445 on average a month, now in order for me to find out what I am being ********** for, I have to pay R20 a month because a client services representative can't tell me from their system what I am getting ripped of for... !!!! FFS!! VODACOM!! GET YOUR ACT TOGETHER!!! I have been a loyal customer for over 14 years and I am getting more and more disappointed every time something like this happens.... I am appalled!!