Disgusted

Sat in the Vodacom shop next to clicks for an hour and ten minutes, I wanted to add a contract to my existing contract, I was assured that all would be required was my ID, over an hour later now I suddenly need bank statements. I have been a Vodacom subscriber for years. Needless to say, I will be canceling all of my contracts with Vodacom as soon as they expire September this year. I am appalled and disgusted at the lack of service with them