1 reviews | Active since Dec 2015
DISGUSTED
Totally annoyed&disgusted with the service I've received from Vodacom Agents & Floor Supervisor.<br> Sick & Tired of calling to Vodacom to explain my situation which is indeed s simple.I Made a Payment on SUNDAY 20TH/12/2015 for R500.to an incorrect recipient which was\VODACOM M-PESA CUSTOMER PAYMENTS "& not Vodacom pty ltd Somehow all the agents I spoke to is unable to trace the email I sent for proof of payment since Thursday 24/12/2015 to [Email Removed] even faxed it to *** Short story long after calling in every single day since Thursday receiving *********** service finally thinking a floor supervisor can assist me (I did not take down names but I know your calls are recorded so if you care for your customers then you should listen to each and every call gaining no satisfaction)just as much a waste of time who can still not pick up my proof of payment"
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
