NZ
Ntombebele Z
1 reviews | Active since Apr 2022
18 Oct 2023, 20:19
Disgusted
I'm so disappointed in Vodacom after being a loyal customer for over 10 years. I upgraded with a router and later on found out that it was not what I wanted. I canceled within 14 days from 4 June 2023, the router is still with me even now, I've been calling and being sent from pillar to post. I'm paying for the service I'm not using.
Please help
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Vodacom's replyOfficial
19 Oct 2023, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2023, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team