Disgusted

I'm utterly disgusted with the service from vodacom this morning. So I'm working from home experienced Fibre down time. Trying to figure out if it's maybe technical. My first call. Go through to Bianca at 8.45am 8 Sep 2023. I sat on the line for 6 min having to listen to her own conversation with people in the back ground.

I raise my complaints to her won't, Biance tell me I'm waisting her time with this what is my ID number. I asked to speak to her manager she tell me this is the manager speaking and ask me if I would want her assistance or not. And then just drop the call.

Issnt that just adding flames to the fire after I already have multiple complaints about vodacom and their Fibre and their billing.

Now still this.

I won't recommend anyone to actually use there services. Its not all sunshine and rainbows.

I expected more from vodacom